Warranty Terms & Conditions

Warranty Terms & Conditions

Warranty Terms & Conditions

Warranty Terms & Conditions

Warranty Terms & Conditions

This Cambrian Biotech Private Limited Eva Digital Pathology System is guaranteed to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer (the "Commencement Date").

This Cambrian Biotech Private Limited Eva Digital Pathology System is guaranteed to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer (the "Commencement Date").

This Cambrian Biotech Private Limited Eva Digital Pathology System is guaranteed to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer (the "Commencement Date").

This Cambrian Biotech Private Limited Eva Digital Pathology System is guaranteed to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer (the "Commencement Date").

This Cambrian Biotech Private Limited Eva Digital Pathology System is guaranteed to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer (the "Commencement Date").

1. Coverage

1. Coverage

1. Coverage

1. Coverage

1. Coverage

  • During the warranty period, Cambrian Biotech Private Limited will, at its sole discretion, repair or replace defective parts or products

  • This warranty is applicable solely to the original purchaser and is non-transferable

  • All warranty inspections must be carried out by an authorized representative of Cambrian Biotech Private Limited

  • During the warranty period, Cambrian Biotech Private Limited will, at its sole discretion, repair or replace defective parts or products

  • This warranty is applicable solely to the original purchaser and is non-transferable

  • All warranty inspections must be carried out by an authorized representative of Cambrian Biotech Private Limited

  • During the warranty period, Cambrian Biotech Private Limited will, at its sole discretion, repair or replace defective parts or products

  • This warranty is applicable solely to the original purchaser and is non-transferable

  • All warranty inspections must be carried out by an authorized representative of Cambrian Biotech Private Limited

  • During the warranty period, Cambrian Biotech Private Limited will, at its sole discretion, repair or replace defective parts or products

  • This warranty is applicable solely to the original purchaser and is non-transferable

  • All warranty inspections must be carried out by an authorized representative of Cambrian Biotech Private Limited

  • During the warranty period, Cambrian Biotech Private Limited will, at its sole discretion, repair or replace defective parts or products

  • This warranty is applicable solely to the original purchaser and is non-transferable

  • All warranty inspections must be carried out by an authorized representative of Cambrian Biotech Private Limited

2. Service Coverage

2. Service Coverage

2. Service Coverage

2. Service Coverage

2. Service Coverage

  • Free replacement parts for covered defects

  • Free labor for repairs with replacement parts (for products within India)

  • Service response within defined timeline as per service network

  • Technical support during business hours

  • Free replacement parts for covered defects

  • Free labor for repairs with replacement parts (for products within India)

  • Service response within defined timeline as per service network

  • Technical support during business hours

  • Free replacement parts for covered defects

  • Free labor for repairs with replacement parts (for products within India)

  • Service response within defined timeline as per service network

  • Technical support during business hours

  • Free replacement parts for covered defects

  • Free labor for repairs with replacement parts (for products within India)

  • Service response within defined timeline as per service network

  • Technical support during business hours

  • Free replacement parts for covered defects

  • Free labor for repairs with replacement parts (for products within India)

  • Service response within defined timeline as per service network

  • Technical support during business hours

3. Warranty Exclusions

3. Warranty Exclusions

3. Warranty Exclusions

3. Warranty Exclusions

3. Warranty Exclusions

This warranty does not cover defects or damages resulting from:

  • Unauthorized repairs or modifications performed by non-authorized representatives

  • Misuse, neglect, or failure to follow the provided product instructions

  • Contamination, overheating, or exposure to environmental conditions beyond product specifications

  • Use of replacement parts from unauthorized sources

  • Normal wear and tear of consumable components

  • Damage caused during shipping or improper handling

  • Damage from power surges, electrical spikes, or improper power supply

This warranty does not cover defects or damages resulting from:

  • Unauthorized repairs or modifications performed by non-authorized representatives

  • Misuse, neglect, or failure to follow the provided product instructions

  • Contamination, overheating, or exposure to environmental conditions beyond product specifications

  • Use of replacement parts from unauthorized sources

  • Normal wear and tear of consumable components

  • Damage caused during shipping or improper handling

  • Damage from power surges, electrical spikes, or improper power supply

This warranty does not cover defects or damages resulting from:

  • Unauthorized repairs or modifications performed by non-authorized representatives

  • Misuse, neglect, or failure to follow the provided product instructions

  • Contamination, overheating, or exposure to environmental conditions beyond product specifications

  • Use of replacement parts from unauthorized sources

  • Normal wear and tear of consumable components

  • Damage caused during shipping or improper handling

  • Damage from power surges, electrical spikes, or improper power supply

This warranty does not cover defects or damages resulting from:

  • Unauthorized repairs or modifications performed by non-authorized representatives

  • Misuse, neglect, or failure to follow the provided product instructions

  • Contamination, overheating, or exposure to environmental conditions beyond product specifications

  • Use of replacement parts from unauthorized sources

  • Normal wear and tear of consumable components

  • Damage caused during shipping or improper handling

  • Damage from power surges, electrical spikes, or improper power supply

This warranty does not cover defects or damages resulting from:

  • Unauthorized repairs or modifications performed by non-authorized representatives

  • Misuse, neglect, or failure to follow the provided product instructions

  • Contamination, overheating, or exposure to environmental conditions beyond product specifications

  • Use of replacement parts from unauthorized sources

  • Normal wear and tear of consumable components

  • Damage caused during shipping or improper handling

  • Damage from power surges, electrical spikes, or improper power supply

4. Service Procedure

4. Service Procedure

4. Service Procedure

4. Service Procedure

4. Service Procedure

For warranty service:

  • Prior written authorization from Cambrian Biotech Private Limited must be obtained

  • A Return Materials Number must be assigned

  • Items must be sent prepaid for service

  • All service must be performed by authorized personnel only

For warranty service:

  • Prior written authorization from Cambrian Biotech Private Limited must be obtained

  • A Return Materials Number must be assigned

  • Items must be sent prepaid for service

  • All service must be performed by authorized personnel only

For warranty service:

  • Prior written authorization from Cambrian Biotech Private Limited must be obtained

  • A Return Materials Number must be assigned

  • Items must be sent prepaid for service

  • All service must be performed by authorized personnel only

For warranty service:

  • Prior written authorization from Cambrian Biotech Private Limited must be obtained

  • A Return Materials Number must be assigned

  • Items must be sent prepaid for service

  • All service must be performed by authorized personnel only

For warranty service:

  • Prior written authorization from Cambrian Biotech Private Limited must be obtained

  • A Return Materials Number must be assigned

  • Items must be sent prepaid for service

  • All service must be performed by authorized personnel only

5. Liability Limitation

5. Liability Limitation

5. Liability Limitation

5. Liability Limitation

5. Liability Limitation

Cambrian Biotech Private Limited shall not be liable for:

  • Direct, indirect, or special damages

  • Incidental or consequential damages

  • Damages from loss of use or profits

  • Any damages beyond the original purchase price of the product

Cambrian Biotech Private Limited shall not be liable for:

  • Direct, indirect, or special damages

  • Incidental or consequential damages

  • Damages from loss of use or profits

  • Any damages beyond the original purchase price of the product

Cambrian Biotech Private Limited shall not be liable for:

  • Direct, indirect, or special damages

  • Incidental or consequential damages

  • Damages from loss of use or profits

  • Any damages beyond the original purchase price of the product

Cambrian Biotech Private Limited shall not be liable for:

  • Direct, indirect, or special damages

  • Incidental or consequential damages

  • Damages from loss of use or profits

  • Any damages beyond the original purchase price of the product

Cambrian Biotech Private Limited shall not be liable for:

  • Direct, indirect, or special damages

  • Incidental or consequential damages

  • Damages from loss of use or profits

  • Any damages beyond the original purchase price of the product

6. Legal Framework

6. Legal Framework

6. Legal Framework

6. Legal Framework

6. Legal Framework

  • This warranty is governed by laws of the jurisdiction where the original purchase was made

  • Any disputes shall be subject to the exclusive jurisdiction of competent courts in that jurisdiction

  • This warranty is governed by laws of the jurisdiction where the original purchase was made

  • Any disputes shall be subject to the exclusive jurisdiction of competent courts in that jurisdiction

  • This warranty is governed by laws of the jurisdiction where the original purchase was made

  • Any disputes shall be subject to the exclusive jurisdiction of competent courts in that jurisdiction

  • This warranty is governed by laws of the jurisdiction where the original purchase was made

  • Any disputes shall be subject to the exclusive jurisdiction of competent courts in that jurisdiction

  • This warranty is governed by laws of the jurisdiction where the original purchase was made

  • Any disputes shall be subject to the exclusive jurisdiction of competent courts in that jurisdiction

Note: The above-mentioned equipment does not require periodic calibration due to its design and operational characteristics. The equipment's internal control systems and mechanical components are designed to maintain precision and accuracy throughout normal operation without the need for external calibration procedures.

Note: The above-mentioned equipment does not require periodic calibration due to its design and operational characteristics. The equipment's internal control systems and mechanical components are designed to maintain precision and accuracy throughout normal operation without the need for external calibration procedures.

Note: The above-mentioned equipment does not require periodic calibration due to its design and operational characteristics. The equipment's internal control systems and mechanical components are designed to maintain precision and accuracy throughout normal operation without the need for external calibration procedures.

Note: The above-mentioned equipment does not require periodic calibration due to its design and operational characteristics. The equipment's internal control systems and mechanical components are designed to maintain precision and accuracy throughout normal operation without the need for external calibration procedures.

To Obtain Service

To Obtain Service

To Obtain Service

To Obtain Service

To Obtain Service

Contact Information:

Contact Information:

Contact Information:

Contact Information:

Contact Information:

Required Information:

  1. Product Serial Number

  2. Purchase/Installation Date

  3. Detailed problem description

  4. Current location of instrument

Required Information:

  1. Product Serial Number

  2. Purchase/Installation Date

  3. Detailed problem description

  4. Current location of instrument

Required Information:

  1. Product Serial Number

  2. Purchase/Installation Date

  3. Detailed problem description

  4. Current location of instrument

Required Information:

  1. Product Serial Number

  2. Purchase/Installation Date

  3. Detailed problem description

  4. Current location of instrument

Required Information:

  1. Product Serial Number

  2. Purchase/Installation Date

  3. Detailed problem description

  4. Current location of instrument